"I was arriving on a bus and the bus was running 40min. It was difficult to change my pickup time on short notice. The driver was luckily still around.
If it could be made easier tk communcate with the driver closer to pickup time."
YVONNE SHEPHERD
"Our driver, Hassan, was excellent . The road outside the city centre theatre at our collection point was crowded with cars and people, but he still managed to park nearby. He also texted us so his car was easy for us to find . Many thanks ! "